Shipping

Shipping

This Shipping Policy explains how orders are processed and delivered by The Multibrand Store. If you have any questions, please contact our Customer Care team at customercare@themultibrandstore.com.

Shipping Options & Delivery Costs

We offer fast, fully tracked shipping worldwide.

  • United Kingdom: DPD Next Day Delivery
  • International: FedEx International Priority (typically 1–3 working days)

Shipping Rates

Destination Standard Shipping Free Shipping
United Kingdom £6.95 Orders over £150
European Union (EUR markets) €20 Orders over €200
Sweden SEK 225 Orders over SEK 2,300
Denmark DKK 150 Orders over DKK 1,500
United States US$25 Orders over US$250
Canada CAD 35 Orders over CAD 350
Australia AUD 35 Orders over AUD 450
Switzerland CHF 20 Orders over CHF 300
Norway NOK 250 Orders over NOK 2500
Rest of World £25 (or local equivalent) Orders over £250 (or local equivalent)

All applicable duties and taxes are included at checkout for eligible destinations.


Order Processing

Orders placed before 1:00 pm (UK time), Monday to Friday, are processed and dispatched the same business day.

Orders placed after 1:00 pm, on weekends, or on UK public holidays will be dispatched on the next business day.


International Orders

All eligible international orders are shipped Delivered Duty Paid (DDP).

This means any applicable import duties, taxes and customs charges are calculated and paid during checkout, so your order arrives without unexpected charges on delivery.


Delivery Address

Please ensure your delivery address is correct before placing your order.

Unfortunately, we are unable to amend delivery details once an order has been placed.

We are also unable to deliver to P.O. Box addresses.


Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details.

You can monitor your shipment directly through the carrier's website.


Returns & Exchanges

If your purchase isn't quite right, we're here to help.

Please refer to our Returns & Refunds Policy for full details on returns, exchanges and refunds.